If you have a question, concern, or issue with an order please don't hesitate to contact us via email at newforcesnoise (at) gmail (dot) com.
Regarding quality control - tapes are dubbed on high quality cassette decks using high bias chrome tapes. Test batches are produced, and the quality of the dub is periodically checked. That said, it is possible that occasionally a bad dub will slip through. If you find yourself with a tape that has no sound or intermittent sound, please don't hesitate to contact.